*SOURCE : BRIGHTLOCAL
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Digital Defamation Defense ©
What is online reputation management? In today’s era, many people think if it’s online then it must be true. This is completely false. With all the social media sites, review sites, blog sites and many more to choose from, essentially it has become very easy to publish things online.
It’s almost as if there is an unwritten law to check the reviews of an establishment or person before doing business with them. Let’s think about this, when is the last time you went online to review a person or establishment because you truly enjoyed your experience? Fact is, 90% of reviews are all negative unless your actively trying to get positive ones.
3Ms of Reputation Management
MANAGE
Review Audit
Negative and positive review responses
Inaccurate Review Disputes
Fighting inaccurate review to get them removed
Promote Branded Assets
Directory and citation building
Create Branded Search Results
Moving websites up on the search results
MEASURE
Branded Tracking
Name and keyword tracking
Review App
App for reviews management
Name Domination
Knoweldge panel and asset building
Business Brand Building
Google my business creation and
optimization
MARKET
Brand Name Websites
building websites for businesses and
personal websites for individuals
Brand Name Social
adding appropriate titles to social media
profiles and other optimizations
24/7 Local Listening
Must local and bright local tracking
Reputation Tracker
Website and other asset analytics