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“79% of consumers

trust online
reviews

as much as
personal

recommendations*”

*SOURCE : BRIGHTLOCAL

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    Digital Defamation Defense ©

    What is online reputation management? In today’s era, many people think if it’s online then it must be true. This is completely false. With all the social media sites, review sites, blog sites and many more to choose from, essentially it has become very easy to publish things online.

    It’s almost as if there is an unwritten law to check the reviews of an establishment or person before doing business with them. Let’s think about this, when is the last time you went online to review a person or establishment because you truly enjoyed your experience? Fact is, 90% of reviews are all negative unless your actively trying to get positive ones.

    3Ms of Reputation Management

    MANAGE

    Review Audit

    Negative and positive review responses

    Inaccurate Review Disputes

    Fighting inaccurate review to get them removed

    Promote Branded Assets

    Directory and citation building

    Create Branded Search Results

    Moving websites up on the search results

    MEASURE

    Branded Tracking

    Name and keyword tracking

    Review App

    App for reviews management

    Name Domination

    Knoweldge panel and asset building

    Business Brand Building

    Google my business creation and
    optimization

    MARKET

    Brand Name Websites

    building websites for businesses and
    personal websites for individuals

    Brand Name Social

    adding appropriate titles to social media
    profiles and other optimizations

    24/7 Local Listening

    Must local and bright local tracking

    Reputation Tracker

    Website and other asset analytics